Service Engineer
Vacancy by Ventura Systems
Our door systems can be found worldwide, just like our service engineers. As a Service Engineer, you are the technical specialist who maintains, repairs and supports the commissioning of our systems at customers. Do you want to play an important role in customer satisfaction and work on the growth and success of Ventura Systems? Then join us!
What are you going to do?
In this challenging role, you can use your technical expertise to ensure that our systems at vehicle manufacturers and end users always function optimally. You are responsible for installing door systems at vehicle manufacturers and guiding, training and providing service to end users. In addition, you contribute to improving our service processes.
Further responsibilities:
- Resolving technical faults and carrying out repairs on site at end customers
- Maintain and inspect systems to prevent deficiencies in our door systems
- Training our customers' personnel in the field of system maintenance
- Contribute to the optimization of processes and systems to improve service quality
- Collaborate with colleagues in the service department and other teams to ensure that faults are resolved quickly and systems continue to function optimally
- Providing good reporting for the purpose of quality improvement
You provide the customer not only with maintenance, but also with good advice in further use. Together we strive for a suitable solution for the customer and end user.
Who are you?
To successfully fulfill this role, a customer-oriented attitude and technical skills are essential. You have demonstrable experience in a similar role within technical service. You are flexible, solution-oriented and able to work independently as well as in a team. In addition, we would like to see on your resume:
- You have completed a vocational or higher professional education in a technical field
- You have strong technical and problem-solving skills
- You have good communication skills
- You are willing to travel (internationally) and provide on-site service
What do we offer you?
- Good employment conditions, including 27 vacation days and 13 ADV days for full-time employment (Cao Metalektro)
- Space for personal development
- An international organization with a constant eye for innovation that is in full development and where you can build and grow with us
- Collaboration in an informal, no-nonsense environment where open communication predominates
- A small large organization: small enough for fun, short lines and the opportunity for you to actually make a difference and get to know everyone. Big enough to be an important player in the market and to pay full attention to innovation and your personal development.
Apply for this position?
Are you enthusiastic after reading this vacancy and do you recognize yourself in the profile? Do not hesitate and send us your motivation letter and CV. You can send your application to hr@venturasystems.com.
Will you join us?
Ventura Systems is the leading manufacturer of innovative door systems for urban transport. Our products are supplied worldwide to many renowned manufacturers of buses, autonomous vehicles and trucks. We are committed to creating modern electric door systems, equipped with the latest technology, that improve urban transport vehicles.
We are driven by a passion for improving the quality of urban transport and thus contribute to creating safer, greener and smarter cities. We do this through a combination of the latest technology, a flexible production process and an eye for people and nature. It is not without reason that Ventura door systems are used by our customers all over the world.
What started small in 1994 has now grown into a global organization with branches in Bolsward, Germany, America, Hong Kong and Australia and a service network on five continents. Today, more than 275 professionals work with great enthusiasm and pleasure at Ventura Systems. We call ourselves a small, large organization. Big enough to challenge you (internationally) but small enough to collaborate easily and have freedom within your position.
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